Upgrade, downgrade or cancel

What happens to your projects when you change plans.

Open your dashboard, click your name and go to Plan & billing. From there you can change plan, switch between monthly and yearly, update your card and download invoices.

Upgrades apply straight away: you pay the difference for the rest of the current billing period. When you downgrade, what's left of your current plan is credited to your next invoices.

Cancelling

Click Cancel subscription under Plan & billing. You keep your plan until the end of the period you've paid for and won't be charged again. Changed your mind? Click Keep my plan before that date.

When the plan ends you move to Free. Your newest project stays live; the others are archived with their files kept, so you can restore them if you upgrade again. Custom domains are disconnected. Password protection stays on.

Before you downgrade

  • Live projects: if you have more live projects than the new plan allows, Droply asks you to archive some first. Archived projects keep their files and can be restored later.
  • Team members: moving below Pro removes your teammates' access to your workspace.
  • Features: passwords, custom domains and other features your new plan does not include stop working on your projects.

Refunds

Paid plans come with a 7-day money-back guarantee. Email [email protected] from your account email within 7 days of paying.

Didn't answer your question? Email [email protected] with your project link and we'll help.